Privacy Policy

1. Who we are

• Company name: Ai4U Digital Limited
• Registered office: 38 Mill Street, MK40 3HD, Bedford
• Company number:  16011842
• Data controller: Ai4U Digital Limited (under UK GDPR and the Data Protection Act 2018)
• Contact: privacy@ai4u.digital

2. What information we collect

We may collect and process the following categories of information:

Information you provide directly

• Name, email address, phone number, company details.
• Payment details (processed via secure third-party providers).
• Any data you upload to our AI tools or platforms.

Information collected automatically

• Technical information (IP address, browser type, operating system).
• Usage information (pages visited, time on site, actions taken in our apps).
• Cookies and similar technologies (see Section 8).

Information processed by our AI systems

• Inputs you provide (e.g. prompts, documents, messages).
• Outputs generated by our systems.
• Metadata about interactions with our AI products.

3. How we use your information

We process your personal data to:

• Provide, operate, and improve our AI products and services.
• Authenticate users and secure our systems.
• Respond to enquiries and provide customer support.
• Process payments and manage subscriptions.
• Comply with legal obligations and enforce our terms.
• Conduct research and development to improve AI capabilities.
• Send marketing communications (where you have consented or it is otherwise lawful to do so).

4. Legal basis for processing

We rely on the following legal bases under UK GDPR:

• Contract: to deliver services you request.
• Consent: where you have given clear permission (e.g. marketing).
• Legitimate interests: to operate and improve our business, provided your rights are not overridden.
• Legal obligation: to comply with laws and regulations.

5. Sharing your information

We may share your data with:

• Service providers (cloud hosting, analytics, payment processors).
• Business partners where you have requested integrations.
• Legal authorities where required by law.
• Corporate transactions (e.g. merger, acquisition) where your data may transfer to a new entity.

We do not sell your personal data.

6. International data transfers

We may transfer data outside the UK/EEA, including to cloud providers in the United States. Where we do so, we rely on appropriate safeguards (such as Standard Contractual Clauses) to ensure your data is protected.

7. Data retention

We keep personal data only as long as necessary for the purposes described in this policy:

• Account data: while your account is active plus a reasonable period thereafter.
• Transaction records: for at least 6 years (for tax and accounting purposes).
• AI input/output logs: retained temporarily for service improvement and security, unless you request deletion.

8. Cookies and tracking

We use cookies and similar technologies to:

• Provide website functionality.
• Analyse usage and improve performance.
• Personalise content and marketing.

You can control cookies via your browser settings.

9. Your rights

Under data protection law you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request erasure (“right to be forgotten”).
• Restrict or object to processing.
• Port your data to another provider.
• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at privacy@ai4u.digital.

10. Security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular monitoring. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Children

Our services are not intended for children under 16. We do not knowingly collect data from children.

12. Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date.

13. Contact us

If you have questions about this policy, please contact:
Email: privacy@ai4u.digital
Post: Ai4U Digital Limited, 38 Mill Street, MK40 3HD, Bedford, United Kingdom

If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

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